Top 5 Situations That Call for Managed IT Services

In previous videos, I mention certain industries that benefit from hiring an IT provider. Now, let's get even deeper and go over the top 5 situations that call for Managed IT Services. Plus how partnering with one puts you one step ahead of the competition.

Consider what would happen if suddenly you lost all network connection in the middle of a busy work day. Or think about the stress when a computer suddenly stops working. Or worse, compromised by by a malicious virus. Would you know what to do in these moments?

The damage is potentially irreversible. It can result in the loss of clients and even harm your business reputation and finances. Both very hard to recover from.

Internally hiring and managing an experienced IT professional to help you accomplish simplified processes can be costly and extremely difficult for a growing business to afford.

A limited IT team that has to balance the core work with auxiliary responsibilities in order to make ends meet. These financial pressures, as well as overworked IT staff will take a toll on your business.

That is the main reason Managed Service Providers (MSPs) exist. They provide the benefit of proactive IT support team 24/7/365 at a fraction of the cost of just 1 internal IT member.

How an MSP Operates

Managed Service Providers (MSPs) use (RMM) technology to monitor the functionality of your IT infrastructure and applications.

An IT provider often operates from a Network Operations Center (NOC), which acts as mission control  for all deliverables. 

They offer round-the-clock monitoring to reduce any issues that can emerge within your servers, devices, equipment, or coding through quick diagnosis and resolution. 

As an MSP ourselves, we have come across certain situations where a Managed Service Provider can successfully help your business transform in their digital space.

If your business is not fully equipped to handle the following five situations on its own, you should consider partnering with a Managed Service Provider. 

1. The Need to Increase and Improve IT Capabilities 

As your company develops and its demands change, you'll need to improve its computing and storage capacity. 

To keep up with advancing technology, all businesses must go through a continual cycle of infrastructure investment every few years. 

Managed IT Services are scalable on demand, with flat billing rates that allows you to grow, as well as give complete insight into your usage so you can adjust accordingly.

2. Cybersecurity Threats 

When a company is hit by malware, ransomware, or virus attacks, it needs support right away to get back to business. It is crucial to be able to recover lost data and patch up the security vulnerabilities that led to the breach.

Managed Service Providers are able to physically improve your networks security through hardware compliance, routine testing, virtual control centers, the installation and management of firewalls, intrusion protection systems, VPNs, SSO and IAM. Both parties are also protected by a well communicated Service Level Agreement (SLA) to insure service.

3. Lack of IT Expertise  

Any HR manager will tell you that IT experts with experience are the hardest to hire. The supply of IT professionals are low and the demand is high. Plus, continuously training your own team on new technologies, can be both time-consuming and expensive.

An effective MSP leverages a team of cross-functionally trained technical and support professionals ready to deploy at any moment to your assistance, alleviating you of your continual recruiting and training responsibilities.

4. Disaster Recovery  

Natural disasters such as earthquakes, floods, and storms are unpredictable. Not to mention the man-made disasters, such as electrical fires or robberies, can all cause significant harm to an IT infrastructure.

MSP's frequently plan for these situations by having an automatic failover sent to a backup data center. They send it to a separate or virtual location that holds all of your back up data to safeguard your business's continuity and provide you with peace of mind.

5. Dealing with Industry Standards and Compliance 

When it comes to running a business, most industries have a strict set of compliance standards they must follow. 

Business audits frequently expose internal IT vulnerabilities and a lack of compliance can bring security threats to the surface. 

This puts IT teams under a lot of pressure to address and resolve issues as soon as possible. MSPs are legally obligated to offer services that comply with all government and IT best practices guidelines, and they typically provide you the knowledge you need to smoothly pass an audit by closing any holes that arise.

The MSP Possibilities are Endless

There are plenty of situations where having a Managed Service Provider could really come in handy. These are just the top 5 situations that call for managed IT services we've seen in recent time.

Don't leave your business without the proper IT support it needs to thrive in today's market. 

Check out our recent YouTube video where we talk about specific Industries that Benefit from a Managed IT Service Provider.

If you want to find out more information about how a Managed Service Provider could transform a businesses IT infrastructure, feel free to book a time to chat with us via the Calendly link below. I'd be happy to discuss ways to optimize your company's IT.

Click here to schedule a free 15-minute meeting with Stan Kats, our Founder and Chief Technologist.

STG IT Consulting Group proudly provides IT Service for Small to Medium Businesses in Greater Los Angeles. We'd love to see if we can help you too!