What Are the Most Commonly Outsourced IT Services in Los Angeles

The IT outsourcing market in Los Angeles continues to grow as businesses seek to increase efficiency, reduce costs, and access specialized expertise without maintaining large in-house IT departments.

Many companies in Los Angeles provide tiered service models that allow businesses to select only the services they need, making outsourcing a flexible and cost-effective solution for organizations of all sizes.

What Is an Outsourced IT Service

An outsourced IT service is a business arrangement where a company delegates its information technology functions to an external third-party provider rather than handling them in-house.

Outsourced IT services refer to tasks, processes, or services handled by a third-party provider, essentially meaning you’re transferring your IT needs to an external team of consultants and professionals. These services can range from specific one-time projects to comprehensive ongoing support.

What Are the 25 Most Commonly Outsourced IT Services in Los Angeles

Managed IT Support and Services

1. Help Desk and Technical Support – Companies in Los Angeles outsource day-to-day technical support to provide high-quality assistance without maintaining an in-house IT department, making it a cost-effective solution particularly for small and mid-sized businesses.
2. Network Management and Support – Businesses rely on outsourced network services to create custom network blueprints, improve security, and enhance network stability and performance. Network security is another service our IT clients have been relying on in the past 15+ years.
3. IT Infrastructure Management – This service ensures systems remain reliable, scalable, and secure, with increasing demand driven by cloud computing adoption and cybersecurity needs.

Cybersecurity Services

4. Cybersecurity Solutions – The cybersecurity services market was valued at $75.82 billion in 2024 and is projected to expand at a 13.6% CAGR from 2025 to 2030, showing tremendous growth and demand.
5. Security Monitoring and Management – Continuous surveillance and protection of networks and systems from cyber threats.
6. Compliance Management – Financial institutions and other regulated businesses outsource compliance management to ensure systems meet standards like PCI DSS and Sarbanes-Oxley, reducing non-compliance penalties.

Cloud Services

7. Cloud Computing Solutions – Businesses explore cloud computing to reduce IT capital and operating costs while accessing cutting-edge technologies that provide secure, adaptable infrastructure.
8. Cloud Migration Services – Assistance with transitioning from on-premises to cloud-based systems.
9. Cloud Management and Optimization – Ongoing management of cloud resources to ensure cost-effectiveness.

Data Management

10. Data Backup and Recovery – Businesses in Los Angeles ensure data security through backup and disaster recovery services that provide protection against data loss and ensure business continuity.
11. Disaster Recovery Planning – Organizations using cloud services often have 4x better disaster recovery capabilities than those relying on traditional on-premises setups.
12. Data Center Services – Managing physical or virtual data centers for businesses.

Software Services

13. Software Development – Software development is the most common IT function businesses outsource, with high demand for custom software, websites, and mobile apps.
14. Custom Application Development – Los Angeles IT companies provide product engineering services to concept, design, develop, test and deploy products that help organizations increase efficiency.
15. Mobile App Development – Businesses outsource mobile app development to enhance customer experiences and stay competitive in the digital landscape.
16. Software Integration – Connecting various software systems to create a cohesive technology ecosystem.

Strategic IT Services

17. IT Consulting and Strategy – Businesses ensure they’re moving in the right direction by getting consulting for IT strategies, budgeting, and more from experienced Technical Account Managers.
18. Technology Roadmapping – Planning for future technology needs and implementations.
19. Virtual CIO Services – The right managed IT services partner serves as a virtual CIO, guiding organizations toward operational efficiency, improved cybersecurity, and lower IT costs.

Hardware Services

20. Hardware-as-a-Service (HaaS) – Organizations streamline hardware procurement, integration, maintenance, upgrades, and virtualization with convenient Hardware-as-a-Service offerings from Los Angeles IT outsourcing companies.
21. Device Management – Managing and maintaining computers, mobile devices, and other hardware.

Specialized Services

22. VoIP and Communications – Los Angeles IT providers manage mission-critical services like hosted VoIP alongside other essential services, including backups, file services, and internet access.
23. Business Intelligence and Analytics – Data analysis services to derive insights for business decisions.
24. AI and Automation Solutions – Implementation of artificial intelligence and automation technologies.
25. Training and Development – Businesses outsource training to save on expenses like hiring dedicated trainers, developing materials, and investing in facilities, while accessing advanced technology platforms that enhance learning.

19 Benefits of Outsourcing IT Services

Many of our clients are asking us if it’s worth outsourcing their IT or should they handle it in-house? While there is no clear recipe for success, outsourcing your IT services does have many benefits:

Cost Reduction

• Lower operational costs – Outsourcing IT immediately cuts operational costs by eliminating the expenses of maintaining an in-house team, which can be “a very expensive luxury” especially for companies with limited budgets or office space. When you work with an IT support company, you are paying a monthly retainer and don’t have to worry about paying salaries, benefits and increasing your overhead.
• Predictable monthly expenses – With outsourced IT, companies get predictable monthly costs that allow for more effective budgeting and financial flexibility to invest in other critical areas like marketing or product development.
• Reduced capital expenditure – Companies avoid investing in expensive infrastructure, equipment, and dedicated IT facilities when they outsource.

Access to Expertise

• Diverse specialized skills – Outsourced IT providers bring teams with diverse specialties from network engineers to cybersecurity experts, giving businesses access to a breadth of knowledge that would be costly to replicate internally. We have been doing this work for 15+ years and it’s what we are experts in. Instead of having to learn from scratch or deal with teams who lack expertise, you can leverage our 2 decades of experience.
• Latest technology knowledge – In-house IT teams often struggle to stay current with rapidly evolving technologies, while outsourced providers specialize in keeping up with the latest advancements.
• Reduced knowledge gaps – Outsourcing means less vulnerability when team members are unavailable or lack specific expertise in certain areas.

Improved Business Focus

• Concentration on core competencies – By outsourcing IT requirements, companies (especially small and medium-sized businesses) can focus more on growth and expansion rather than dealing with complex IT solutions.
• Management efficiency – Working with outsourced IT providers allows businesses to focus on what’s most important – growing their business – without the hassle of hiring, managing, and understanding ever-evolving technical innovations.

Enhanced Performance and Reliability

• Faster problem resolution – Our Los Angeles IT providers boast response times as quick as eight minutes for helpdesk issues, ensuring business continuity.
• Proactive maintenance – IT outsourcing companies monitor systems continuously to identify and resolve potential issues before they cause disruptions.
• Business continuity – Organizations using cloud-based outsourced services have significantly better disaster recovery capabilities than those relying on traditional on-premises setups.

Scalability

• Flexible service adjustments – As businesses grow or face changing market conditions, outsourced IT services offer scalability, allowing companies to adjust services based on current demands without being locked into rigid contracts.
• Growth accommodation – IT outsourcing provides the flexibility to customize services as a company grows or changes, making it easy to scale up or down based on current needs.

Risk Management

• Enhanced security – Outsourced IT providers implement robust security measures including encryption, intrusion detection, and multi-layered protection to safeguard sensitive information.
• Compliance expertise – Providers ensure systems meet industry standards and regulations, reducing non-compliance penalties for businesses in regulated industries.
• Shared responsibility – Distributing risk across a specialized provider reduces the burden on the business.

Competitive Advantage

• Faster implementation – Outsourced IT providers can deploy new technologies and solutions more quickly than most internal teams.
• Innovation access – External IT teams often drive efficiency and innovation, helping companies adapt quickly to market demands.
• Global talent access – Outsourcing gives businesses access to global talent pools, enhancing their technological capabilities.

By leveraging external expertise, LA-based companies maintain competitiveness, improve operational efficiency, and focus on their core business growth. Ready to solve all your IT problems? Let’s schedule a call and see how we can help.