Architecture / A/E/C IT services in Los Angeles
The drawings are the firm.
IT support for Los Angeles architecture and design firms — built around the storage, the workstations, and the twenty years of project files everything depends on.
Real people answer the call.Chloe and TJ supervise.
Los Angeles-based since 2009
100% staff-owned
Remote and onsite support
Design Practice Systems
The systems every project depends on.
Actively managed
Project storage
NAS, Azure, and capacity planning
Planned
Design workstations
Specified for the software you run
Matched
Remote file access
Large files without local copies
Fast
Project archives
Retention plus long-term retrieval
Findable
Why design technology is different
Design firms don’t have a normal IT problem.
A 40-person office generates more data in a month than most companies do in a year, and almost none of it can be thrown away. Files are enormous. Workstations are expensive and specific. Half the project team doesn’t work for you. And the entire practice — every drawing, every model, every closed-out job going back to the firm’s first year — lives on storage that has to be fast when it’s being used and intact forever after.
Most IT providers manage that the way they manage a law office. It doesn’t work.
Design workflow
The work is specific. The systems behind it have to be, too.Storage, access, workstations, consultants, and archives all run through the same environment.
01
“Opening a file from home takes four minutes.”
Remote access to large design files is where most firms quietly lose hours every week. Staff work around it by copying files locally, and then you have three versions of the same drawing and no idea which one is current. We fix the access path itself — the right combination of local storage performance, cloud, and connection design — so the file opens fast from wherever the person is sitting.
02
“Our NAS is full again.”
Design storage doesn’t grow gradually; it grows in jumps, at the worst moment, usually mid-deadline. We plan capacity ahead of the curve, structure the split between fast local storage and Azure, and make sure adding space is a scheduled decision rather than an emergency purchase.
03
“We need to send 14 GB to the structural engineer.”
Every project involves consultants, contractors, and clients who don’t work for you and can’t be on your network. Email fails, personal Dropbox creates a security hole, and WeTransfer links expire the day someone needs them. We put a real transfer and external-sharing method in place — one that IT can see, and that the team will actually use.
What you get
Fully managed. Your team designs; we run the rest.
Managed IT, infrastructure, and security for design practices. LA-based since 2009.
Helpdesk & onsite support
Remote and onsite support across Los Angeles, with real response times and a human who answers.
Storage, backup & archives
NAS and Azure capacity planning, tested backup, retention, and project archives built to be retrieved.
Remote access & file sharing
Large-file access for remote staff plus secure external sharing for consultants and clients.
Workstations & software
Spec, procure, deploy, refresh, and manage licenses for Adobe, Autodesk, Rhino, Bluebeam, Procore, and Deltek.
Security & monitoring
Endpoint protection, active monitoring, phishing training, and ransomware defense for large file environments.
Jobsite access & IT planning
Field access to current documents plus a virtual CIO plan and budget matched to your project pipeline.
Flat monthly rate.No hourly surprises.
Why this is different
We support the tools your practice runs on.
Adobe Creative Cloud. AutoCAD. Rhino. SketchUp. Bluebeam. Procore. Deltek. Newforma. Not as a logo list — as software we license, deploy, troubleshoot, and keep current for LA design firms.
01
Match the workstation to the work
Design workstations are a real capital decision, not a laptop refresh. We spec, procure, and deploy machines matched to the software your team actually runs — and manage the license inventory so nobody loses a morning to a seat that expired.
02
Plan storage before the deadline
Capacity, access, file transfer, backup, and archives are treated as one system, with fast local performance where it matters and cloud capacity where it belongs.
03
Own the worst day of the quarter
The difference shows up the day before a submission, when storage fills, a workstation dies, or a file won’t open. We’ve been on the other end of that call since 2009.
And when it happens, a human picks up.The support model is built around the deadlines and dependencies of a working design practice.
Local proof
Close enough to show up. Structured enough to take ownership.
7 years, 8 months is our average client tenure. Our median time to a human during business hours is under 5 minutes, and the phone gets answered by the 2nd ring.
21,900
Tickets resolved in the last 12 months
5.0 on Google
100+ reviews
2009
Founded in Los Angeles
100%
Staff-owned
Onsite
Across Greater Los Angeles
Real people from the team that supports your business.
What design firms ask us
The questions that surface when the deadline is real.
The right answer has to account for project files, outside collaborators, field teams, and the archive the firm cannot afford to lose.
“The new hire’s machine can’t handle the model.”
Design workstations are a real capital decision, not a laptop refresh. Specifying them wrong costs the firm in lost hours for three years. We spec, procure, and deploy machines matched to the software your team actually runs — Adobe, AutoCAD, Rhino, SketchUp — and manage the license inventory so nobody loses a morning to a seat that expired.
“Where are the files from the 2011 job?”
Project archives are a legal and professional obligation, not just storage. When a claim surfaces or a client returns for a renovation, the files have to be findable and readable years later. We build archive structure, retention, and retrieval that survives staff turnover and software changes.
“What happens if we get hit with ransomware mid-deadline?”
For a design practice, encrypted project files are not an IT incident — they’re an existential one. Deadlines don’t move, and the work is unreproducible. We layer endpoint protection, monitoring, and backup designed for large file sets, and we test restores rather than assuming them.
“Someone needs drawings on site and there’s no signal.”
Field access is an afterthought at most firms until a construction administration visit goes badly. We make sure the site team can reach current documents, markups, and Procore or Bluebeam from wherever the project actually is.
Start with a 15-minute call.
No pitch deck. Tell us what’s slow, what’s full, and what you’re worried about losing. We’ll tell you what we’d fix first and roughly what it costs. If we’re not the right fit, we’ll say so.
The first call is a practical review of the environment, the files and systems your projects depend on, and the issue creating the most risk or friction.
Stan Kats, Founder and Chief Technologist
Los Angeles-based since 2009 • Remote and onsite support • 100% staff-owned